Privacy

Information we collect

When you browse or order, we may collect contact, delivery, order, device and transaction information. Payment details are processed by our payment provider; we do not store complete card numbers on this website.

How we use information

We use information to process and deliver orders, provide customer support, prevent fraud, improve the website, comply with legal duties and, where permitted, measure marketing performance.

Who receives information

We may share information with payment processors such as Stripe, shipping and fulfilment partners, website hosts, analytics providers and professional advisers when reasonably necessary to operate the store. Some providers may process data in a country different from your own.

Existing orders

Earlier orders were processed through Shopify. We retain the information needed for customer support, refunds and required records when changing payment providers.

Cookies and analytics

The store may use essential cookies for checkout and security, plus optional analytics or advertising technologies if enabled. Any optional tracking will be described in the live store's consent controls where required.

Until 25 October 2026, we are measuring a short product test. We count visits while ordering is available that stay active for at least ten seconds and interact with the page. A coded network-and-device value helps avoid counting the same setup twice. We do not save the underlying IP address or browser details in this test, create an advertising profile, or set analytics cookies. We respect browser Do Not Track and Global Privacy Control signals. These counts are estimates, not proof of individual people.

Your choices

You may ask to access or correct personal information we hold, or ask a privacy question, by emailing us. We may need to verify your identity before responding.

Contact

Email carryonlab123@gmail.com with the subject line “Privacy”.